Information we collect as you browse our web site
Although through the web server the information related to any users browser, operating system and access time is captured but this information does not in any way help us to identify the identity of the user. We do not try to capture any information or identity of the visitors of this website.
The information collected regarding the above-mentioned particulars is used in order to improve our WebPages and the layout. We do not sell out any information related to the visitors with any third party unless it is completely anonymous and is not concerned with any name or a living person.
Information we collect when you use our services
The information is collected before you make a payment for the services provided on this website and this information is only used for the purpose of providing you the service or providing you with information related to the delivery of this order placed by you.
The e-mail ID which is provided by you at the time of registration is used in order to send you notifications related to the various stages of your order completion and to send you intimation about the messages which are unread in your Control Panel.
We also collect your telephone number which is only used to contact you in case of urgent notifications and information requests. Once you complete your registration your order is processed keeping your customer number and reference and apart from the Administration Department and the customer service agents no other staff member or, partner writer gets an access to the details provided by you.. The information collected by our customer service representatives will only be used for the purpose related to the service delivery as mentioned on this website and in no condition be disclosed the same to any third party i.e. we never sell, rent or share our customer information whatsoever may be the case.
All the pages which are related to capturing information, account management and payment processing are enabled with SSL certificates, which mean that they are completely safe.
Complaints or queries
Our company has strict policies related to collection and usage of personal information and therefore we are very serious about complaints related to this issue. Please feel free to write to us in order to raise a complaint related to privacy and information security.
This privacy notice includes our clear and precise views and does not provide a very detailed execution strategy and therefore we will be happy to provide any further information or explanation related to this issue. And the feedbacks, complaints and suggestions must be directed to [email protected]
Access to personal information
We are committed to provide our customers with as much information as possible, related to the retained information. Any individual who has provided us with their personal information for the purpose of delivery of service may make a subject access requests under the data protection act 1998; and we will be entitled to:
provide a clear description of the retained information
provide an explanation for the reason behind holding the same
advice to whom it can be disclosed; and
provide a copy of the information in an intelligible format
In order to place a subject access request please write a mail to [email protected] and please mention subject access requests and your order number in the subject field.